Appointments
Online booking that cuts no-shows
Customers book a time and pay upfront from your online store. Polele confirms on WhatsApp, reminds them before the appointment and keeps your day organised.
- Works offline
- Mobile Money ready
- No monthly fee
- WhatsApp receipts
- Free online store
What is appointment management?
Appointment management replaces the notebook and the endless calls: customers book themselves, and the system handles confirmations, reminders and changes. With Polele you can:
- Accept bookings online 24/7
- Take a deposit or full payment by Mobile Money
- Send confirmations and reminders on WhatsApp
- Reschedule or cancel in a tap
Why it pays for itself
Fewer no-shows
Upfront payment and timely reminders mean customers turn up.
Bookings while you work
Your store takes appointments even when your hands are busy.
Smart reminders
Reminders are skipped automatically if a booking is cancelled or moved.
Clear for customers
They get the date, time and address straight on WhatsApp.
1,000 free credits when you open your first store
Enough for your first 200 sales, on us. Download Polele and start selling today.
From
$0
per month
No subscription, no contract. You only pay for what you use.
Prefer to talk first?
+254 769 604 121
How it works
Booking, payment and reminders in one flow.
- 1
Publish services
Add your services with price and duration.
- 2
Customers book
They choose a slot, pay and receive a WhatsApp confirmation.
- 3
Polele reminds
A reminder goes out before the appointment, at the right local time.
Features included
Online booking
Customers book a free slot on your online store and pay upfront — 24/7.
WhatsApp notifications
Receipts, booking confirmations, reminders and download links sent on WhatsApp automatically.
Staff schedules
Give each team member their own hours and services so bookings always match who's available.
Mobile Money payments
Accept Mobile Money in store and online. Payments land in your Polele balance, ready to withdraw.
Get in touch
Want to hear more?
Tell us about your business and we'll get back to you, usually within one working day. Prefer to chat? Message us on WhatsApp.
Get contacted
Fill in the form and we'll reach out as soon as possible.
Questions about Appointments
Limited offer · 1,000 free credits
Start selling with Polele today
Download the app, open your store in minutes and get 1,000 free credits for your first sales. No card, no contract.